Heaven On The Hill

121 Avon Way, West Hill, Portishead, Bristol BS20 6LT, United Kingdom
+44 1275 818109
$$$ Cafe , Cake shop
(39 Reviews)
Price Range £1–10

Welcome to Heaven On The Hill, a delightful café nestled in the heart of West Hill, Portishead. Located at 121 Avon Way, Bristol BS20 6LT, this charming spot offers not just a meal but a full experience that warms the heart and tantalizes the taste buds. The café prides itself on creating a welcoming atmosphere where each guest feels like family, steeped in hospitality that is often described as second to none.

Step inside and you are greeted by an array of delicious aromas, from freshly brewed coffee to the enticing scent of baked goods. The menu showcases a variety of culinary delights that cater to both the sweet and savory tooth. Be sure to try the immensely popular pancakes topped with banana, maple syrup, and pecans, a dish lauded by locals and visitors alike for its mouthwatering combination of flavors and textures. For breakfast, their hearty options have received rave reviews; many patrons have joyfully shared how a simple, affordable breakfast surpasses all expectations with crispy bacon, perfectly cooked eggs, and fluffy pancakes that hit the spot.

The café doesn’t just stop at breakfast; the cakes here are a work of art. From exquisite custom-made cupcakes to decadent desserts, each bite reflects the love and dedication poured into every creation. Laura Bowers, a loyal customer, praises the cake quality and welcoming environment, calling it “a real gem of a café” that enhances its community.

In addition to the stellar food offerings, the staff at Heaven On The Hill have garnered glowing reviews for their warmth and friendliness. Many patrons, like Hayley Ball, have found themselves feeling like part of a big, happy family, making this café a perfect spot for parents with young children and anyone seeking a slice of community spirit.

Not only do they serve delicious fare, but the café is also particularly accommodating, providing a variety of gluten-free options, as highlighted by satisfied patrons like Sue. This thoughtful attention to dietary needs ensures that everyone can indulge without worry.

Whether you’re seeking a cozy spot for brunch, a custom cake for a special celebration, or simply a friendly place to unwind with a coffee and dessert, Heaven On The Hill is a must-visit destination in Portishead. With each visit, you’ll find that not only does the food represent the best of what a local café should offer, but the genuine hospitality will make your heart feel at home.

Service options
Takeaway
Dine-in
Highlights
Great coffee
Great dessert
Great tea selection
Popular for
Breakfast
Lunch
Solo dining
Good for working on laptop
Offerings
Coffee
Quick bite
Dining options
Breakfast
Brunch
Lunch
Dessert
Seating
Atmosphere
Casual
Cosy
Crowd
Groups
Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards
Children
Good for kids
High chairs
Openings Hours

Monday

Closed

Tuesday

09:30 AM - 03:00 PM

Wednesday

09:30 AM - 03:00 PM

Thursday

11:00 AM - 02:30 PM

Friday

09:30 AM - 03:00 PM

Saturday

10:00 AM - 01:30 PM

Sunday

Closed

39 Reviews
Laura Bowers

02 Sep 2025

I love this place! I don't get here often because we share the same working hours but its always a lovely welcome when I do. The food is great, the cakes are made with love and the hospitality is second to none. Its a real gem of a café and an asset to the West Hill area of Portishead.

Hayley Ball

22 Aug 2025

Best cafe in Portishead. Food fabulous. Best pancakes (banana, maple and pecan). Such lovely staff you feel like part of the family. Amazing cakes. You have to try it. Amazing with the kids and breastfeeding.

Marc Siemens

08 Aug 2025

Well deserving of 5 STARS. A cheap breakfast is generally a "you get what pay for" thing, so much to our surprise was the quality and portion we were served. Actually shared one hearty breakfast between the two of us and walked away completely satisfied. Eggs were tasty, bacon was super crispy (perfect) and pancakes were delicious! Also must say... the photos we found in advance online do not come across at all accurate. It was charming in character and we even chose to sit outside (which in the photos appeared very undesirable). Found the surroundings (all things considered) to be quite pleasant. Yes, this is not a marina side breakfast. But if your number one concern is quality food and great price, this is an easy winner. If your main concern is otherwise, then lots of places you can go and pay double for hopefully good food and nicer scenery. At the very least, everyone should give these business a try at least once. If we were locals... this would be our place of choice. Thanks "Heaven on the Hill"!

Rachel Scott

07 Aug 2025

Wonderful place, with incredible cakes! I recently requested a box of made-to order cupcakes and they were absolutely fantastic! So beautiful and affordably priced, I will definitely be requesting more! It's also one of our favourite places to eat in; the service here is always fantastic, the staff could not be friendlier and nothing is too much trouble! Definitely one of Portishead's best kept secrets!

Sergio Zannoni

10 Jul 2025

Really welcoming, the staff is very welcoming a place to have a chat enjoying a good coffee and delicious cakes, superb cakes

MGB Fitness

30 Jun 2025

The ladies at Heaven on the Hill gave us a brilliant lunch last week. So bright and positive despite all that they have been through (along with all the hospitality industry) during the past 15 months. We went for a Birthday lunch, they made a personalised birthday cake for us and were incredibly welcoming and accommodating for our 3 young children and even pet pooch! Food was delicious. Can't recommend enough. If only we lived closer (just visiting on a holiday) we'd be regulars!!

Christine Leopardi (Christine L)

30 Jun 2025

I went to pick up my Daughter's corgi cupcakes for her 10th birthday... Only to find out I gave Heaven on the Hill the wrong date. My face must have turned white because Vicki looked right at me and with absolute calm she said "don't panic we can do this". She gracefully went and got Sam and within 10 minutes we had the most amazing corgi cupcakes. Better than we had ever expected. And they were very very delicious. Thank you so much Vicki and Sam. You made our day.

Sue

13 Jun 2025

Great value food with a good range of choices. But as a coeliac the real bonus is the range of gluten free options for everything. Today's I had freshly homemade pancakes with crispy bacon and maple syrup which was fantastic. Fry up with gf fried bread and sausages, cakes, french toast - the options are endless which is so unusual. Highly recommended.

Join the Heaven On The Hill Newsletter

Get the latest updates on seasonal pastries, special events, and local highlights directly in your inbox.